Kindness Crew training sessions take place the second Thursday of each month at the Coming Home Connection office. The 3-hour session covers health and safety, CHC policies and procedures, HIPAA and confidentiality, maintaining boundaries and the importance of self-care. Following a background check of each Kindness Crew candidate, the Volunteer Coordinator accompanies him/her on their first assignment, to provide on-the-job training and answer last-minute questions. Once a trainee is accepted into Kindness Crew, s/he is asked to commit to working a 3-hour shift once a week. Further training and support is offered on an ongoing basis.
The cultural and practical aspects of Casa Companion training is similar to that for Kindness Crew. There is a focus on being with people with dementia, and easing the fears or regrets that are common to people reaching the end of their life. Casa Companions will be working with professional caregivers, so shadowing/on-the-job training is not required, but they are background-checked as are all CHC caregivers. Training for Casa Companions is conducted the second Saturday of each month from 9 to noon at The Montecito Senior Housing. The concierge at the front desk will direct trainees to the meeting room.
Training for Coming Home Kid-Carers is the most intensive offered by Coming Home Connection. The initial training is conducted over the course of a weekend by a registered nurse. In addition to cultural and practical training similar to that provided for other volunteers, Kid-Carer training focuses on critical pediatric diseases. Trainees are taught active listening, and how to engage constructively in conversations about loss and fear. As with all Coming Home Connection caregivers, Kid Companion candidates will undergo background checks. In addition, if they are not already certified in CPR, they will be provided with that training.